Frequently Asked Questions
Your guide to premium shopping and global luxury logistics.
Which luxury designers do you carry?
Patron of the New curates an exclusive selection of high-end streetwear and luxury brands, including Off-White, Amiri, Chrome Hearts, and many emerging designers. Our inventory is updated weekly with limited-edition drops.
What is your domestic and international shipping policy?
We offer worldwide shipping via premium carriers. Domestic orders typically arrive within 3-5 business days, while international shipping durations vary by location and customs processing. All shipments are fully insured and require a signature upon delivery.
How do I return or exchange an item?
We accept returns on eligible items within 14 days of delivery. Items must be in original, unworn condition with all designer tags and security seals intact. Please note that certain limited-release items and final sale pieces are non-returnable.
Are all products sold on your site authentic?
Absolutely. Every item sold at Patron of the New is 100% authentic, sourced directly from the fashion houses or their authorized distributors. We guarantee the legitimacy of every product in our collection.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including Apple Pay, Google Pay, and PayPal for a secure checkout experience.
Can I visit your physical boutique?
Yes, our flagship store is located in the heart of Tribeca, New York City. You can experience our curated collections in person and receive personalized styling services from our expert staff.